Refund policy
Returns, Exchanges & Refunds Policy
Last updated: 25 March 2026
Thank you for shopping with us. Please read our policy carefully before making a purchase.
1. No Returns, Exchanges or Refunds
All sales are final.
We do not accept returns, exchanges, or provide refunds for:
- Change of mind
- Incorrect selection
- Sizing issues
- Personal preferences
Please ensure you review product descriptions, sizing guides, and details carefully before placing your order.
2. Australian Consumer Law
Nothing in this policy overrides your rights under the Australian Consumer Law.
Under the ACL, you are entitled to a remedy (such as a repair, replacement, or refund) if a product:
- Is faulty or defective
- Is not as described
- Does not perform as advertised
If your item meets one of these conditions, please contact us and we will resolve the issue in accordance with the law.
3. Damaged or Incorrect Items
If you receive an item that is:
- Damaged
- Faulty
- Incorrect
You must contact us within 3 days of delivery with:
- Your order number
- A description of the issue
- Photos of the item
We will assess the issue and provide a suitable resolution (replacement, repair, or refund where applicable).
4. Contact Us
If you have any questions or concerns, please contact us:
- Email: vamikathelabel8@gmail.com